Mobile Ticketing
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Apple Account Binding
Account binding adds security to your mobile tickets by binding them to your Apple ID. This prevents unauthorized sharing while keeping the same easy entry experience you're used to. Please read the fan information guide to understand what these changes mean for you.
Introducing the ALL-IN-1 Pass
We are pleased to announce an enhancement to mobile ticketing this year! ALL-IN-1 is a smart ticket that simplifies the digital wallet experience. Here's how it works:
- All season tickets, season meal passes, and season parking passes are eligible for ALL-IN-1.
- Add each ALL-IN-1 ticket once per seat to your digital wallet.
- After the game, ALL-IN-1 pass automatically updates to the next event in the season.
- The ALL-IN-1 pass will update if tickets are transferred, and you can still transfer and manage eligible tickets from My Account.
ALL-IN-1 for iOS
ALL-IN-1 for Android
Accessing Your Tickets (iOS)
1. Download the Alabama Crimson Tide app on your iOS device.
2. First-time users will be prompted to personalize the app features and notifications.
3. Click Tickets in the menu on the bottom right of the app and choose Manage Tickets.
4. Sign into your Alabama Athletics Ticket Account with your TIDE PRIDE/Ticket Office account number and password. This is different than the app login.
5. From the My Tickets home page, select the game you're attending to access your tickets.
6. Choose Add to Wallet or Transfer to send to another user.
7. Choose Add Only This Ticket or Add All Tickets.
8. Click Add.
9. Choose Automatically Select, and hit done.
If you have more than one ticket, you’ll need to repeat steps 6 through 9 and select Add to Wallet for each ticket.
10. To use your tickets on gameday, open the Apple Wallet app on your phone.
11. Check your ticket for your assigned entry gate. Your ticket will not scan at any other gate so make sure you only use the gate(s) listed. Arrive early to reduce wait times!
12. Open the Wallet app and select your ticket to have it ready to scan at the gate. You will place your phone against the scanner.
To scan more than one ticket, tell the gate attendant that you have multiple tickets and swipe through your wallet one at a time after each ticket is scanned.
Accessing Your Tickets (Android)
1. Download the Alabama Crimson Tide app on your Android device.
First-time users will be prompted to personalize the app features and notifications.
3. Click Tickets in the menu on the bottom right of the app and choose Manage Tickets.
4. Sign into your Alabama Athletics Ticket Account with your TIDE PRIDE/Ticket Office account number and password. This is different than the app login.
5. From the My Tickets home page, select the game you're attending to access your tickets.
6. Choose Save to Phone or Transfer to send to another user.
7. Select Add Only This Ticket or Add All Tickets.
8. Click Add.
9. To use your tickets on gameday, open the Google Wallet app on your phone.
10. Check your ticket for your assigned entry gate by choosing Details.
11. Your ticket will not scan at any other gate so make sure you only use the gate(s) listed. Arrive early to reduce wait times!
12. Open the Wallet app and select your ticket to have it ready to scan at the gate. You will place your phone against the scanner.
To scan more than one ticket, tell the gate attendant that you have multiple tickets and swipe through your wallet one at a time after each ticket is scanned.
Transferring Your Tickets
1. From the My Tickets page, select the game to access your tickets.
2. Select Transfer.
3. Check the box next to the ticket(s) you'd like to transfer.
4. Enter the mobile number or email address of the person you'd like to receive the tickets.
5. Review the transfer and select Transfer Tickets at the bottom of the screen.
Accepting a Transfer
1. The recipient will receive a text message or email with a link to accept the transfer.
2. They'll be asked to log in or create a new Alabama Ticket Office account.
3. The individual can accept or decline the transfer. A user has 7 days (168 hours) to accept a transfer. Once accepted, fans should add the tickets to their mobile wallet and have them ready to scan on gameday.
